Refund policy
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Return and Exchange Policy
We have a “100% Customer Loyalty Program.” However, we recognise that an experience can be disappointing at times. Feel free that we are always available to assist and ensure that your difficulties are resolved in the best possible way.
The following is a step-by-step explanation of our Return/Exchange Policy:
Within 2 days of delivery, send us an image of the product you want to return/exchange via WhatsApp (+7047274993 ), along with your order number.
- The following are a list of customer losses:
- Tags are removed
- The items have a strong body odour.
- Packaging is lost.
- The item that is being Washed or Dry-Cleaned or Used.
- We don’t give any cloth guarantee after its being used or washed . Some Minor color bleed may be possible in first wash.
Disclaimer
– In Case Of Handloom Sarees Specially Chiffon Banarasi Sarees, Pure Katan Sarees ,Ajrakh Sarees ,Pure Organza Sarees etc Please note that the actual color of the product may differ slightly from the image due to different screen settings. This product is handwoven, so there may be some minor variations or imperfections in the weave, pattern or border. These are not defects, but the natural beauty of handloom products. We appreciate your understanding.